That's fine, the thing was that my son was super excited when I told him that tickets were on their way only to disappoint the following day which in turn made me feel like the awful Dad. I can see that Rian 1 tried his best so am happy that he is not placed on the list.Sounds to me like you made a fair effort there mate and there was no ill intent on your part to rip Leedsgooner1 off. Sometimes these things happen. Hope Leedsgooner1 is happy enough with this response?Messaged him in the morning telling him I posted through my office post officeas I dropped it before a client’a court hearing in Cambridge. I left it with the clerk as I dropped them before 9am.Unfortunately I have to add Rian 1 who is a new member, having responded to a PM on Wednesday night I paid straight away for Huddersfield tickets tomorrow and was promised a 24 hour delivery today Friday. Upon asking for a tracking reference I had excuses that his local post office did not do a guaranteed next day service (never heard of this before) and despite many texts and excuses throughout the day the tickets were never sent which has left my 15 year old son devastated.
Just be wary in any future dealings..
I did get my money back which is a bonus I guess but I would rather have had honest dealings and tickets for tomorrows game.
I told him once the clerk sends it off, I’ll receive the tracking by post and send it off to him. I received a text whilst in the hearing and was able to access it after and told him that she said she can send it off but is not guaranteed as all our post is sent 1st class.
I drove after the hearing and tried 2 post offices nearby. Both said special delivery Saturday available but not guaranteed. I didn’t feel comfortable as it wasn’t guaranteed where I’d lose out money.
Since I found it wasn’t posted I asked to send him a refund and he can pay when he receives tickets. At last, I have issues refund + some pints money as I felt I let him down. Even after that, I tried another post office but that was closed.
If he hasn’t heard that offices do not do special delivery I can’t help him, I apologised throughout and tried a few more times after the refund but I got in the office around 4:45 and most post offices were closed.
I couldn’t go due to familial emergency, didn’t want to let him down and I can’t do more than send him pints money and apologies.
I also told him I’d get his son Tottenham tickets next season on me if he likes.
Don’t know what else I can do.