technical question

chunkyandy · Post by **chunkyandy** » Mon Sep 17, 2007 3:07 pm

i have just got ATVO and there is buffering even on just comentary without the video....should i increase my broadband speed or do i need to increase my memory ...... or both?? cheers

Post by **T.S** » Mon Sep 17, 2007 3:15 pm

I might be able to help. When you load a video up, what happens?

chunkyandy · Post by **chunkyandy** » Mon Sep 17, 2007 3:23 pm

cheers tony,
it runs for a while and then stops to ''buffer''...i only use the basic tiscali broadband, didnt know if upgrading the internet connection speed might help, or increasing the memory as its running on 512 (80 gb hard drive)

Post by **T.S** » Mon Sep 17, 2007 3:27 pm

OK well I doubt it's to do with your computer as I've had ATVO for a while now and used it on pretty low-spec machines. It might possibly be to do with your internet connection. Does your connection have a download limit? Also, is it a wireless or wired connection?

chunkyandy · Post by **chunkyandy** » Mon Sep 17, 2007 3:30 pm

its a wired connection, currently running at 288 kpbs

Post by **T.S** » Mon Sep 17, 2007 3:32 pm

OK. Do you know if it has a download limit? And which internet browser are you using (Internet Exploer/Firefox/etc.)?

chunkyandy · Post by **chunkyandy** » Mon Sep 17, 2007 3:34 pm

am not aware of any limits...and i use internet explorer

Post by **T.S** » Mon Sep 17, 2007 3:45 pm

Right, well it may well be something to do with your connection speed then. Either that or you're using a firewall which needs to allow ATVO. Sorry mate, but there isn't an awful lot more I can say about it without seeing it...

chunkyandy · Post by **chunkyandy** » Mon Sep 17, 2007 4:21 pm

thanks tony,
i disabled my firewall for a while and run it...didnt make any difference, will look at upgrading my broadband.
cheers mate