The Gooner Forum

GoonerJim wrote:sounds like your gullible

SamiS wrote:I wasnt joking!!!
GRRR
i baught e tickets 2weeks ago for my man city/liverpool away days
from virgin...
i found out today that cardholder need to match lead client as its an e ticket
ive tried calling them up
they wont change shit
what can i do!!!!!!!????????
PLEASE CAN SOMEONE FUCKING HELP ME

Basil is a Gooner wrote:

SamiS wrote:some person called becky on the phone said theres nothing they can do
looks like i might not be going
guess ive maybe learnt ma lesson!!!!

That BT has got a mean streak you know......

RaM wrote:Can't you just pay cash to get a train over there?

SamiS wrote:some person called becky on the phone said theres nothing they can do
looks like i might not be going
guess ive maybe learnt ma lesson!!!!

SamiS wrote:

g88ner wrote:

SamiS wrote:

g88ner wrote:Get your dad down the box office at the train station (Euston, Paddington, etc.) and I'm sure that for an admin charge they'll print you some tickets or something. Just make sure he brings his credit card and proof of purchase and all will be fine

You generally find there's no need to panic, and that there's usually a solution... unless you're dealing with Ryanair, of course

they saiid they cant print off tickets as ive got internet tickets blah blah blah someone can print it off again and use em blah blah blah im fucked

Hmmm... I see their point. Can't you just borrow your dad's credit card for the day, or doesn't your dad trust you to not lose it?

I bet you wish you hadn't clicked on e-ticket now, don't ya?!

I FUCKING DO!!! ESPECIALLY AS ITS 2 AWAY GAMES

i dont think even credit card will save me as card holder + ticket name dont match .....

wish thoes c**ts at virgin could of matched there was a mistake in booking!!! c**ts

Boomer wrote:

SamiS wrote:

g88ner wrote:

SamiS wrote:

g88ner wrote:Get your dad down the box office at the train station (Euston, Paddington, etc.) and I'm sure that for an admin charge they'll print you some tickets or something. Just make sure he brings his credit card and proof of purchase and all will be fine

You generally find there's no need to panic, and that there's usually a solution... unless you're dealing with Ryanair, of course

they saiid they cant print off tickets as ive got internet tickets blah blah blah someone can print it off again and use em blah blah blah im fucked

Hmmm... I see their point. Can't you just borrow your dad's credit card for the day, or doesn't your dad trust you to not lose it?

I bet you wish you hadn't clicked on e-ticket now, don't ya?!

I FUCKING DO!!! ESPECIALLY AS ITS 2 AWAY GAMES

i dont think even credit card will save me as card holder + ticket name dont match .....

wish thoes c**ts at virgin could of matched there was a mistake in booking!!! c**ts

I still don't understand?

It's okay for both Ticket and the credit card not to match many people do this....Companies, families etc...

If you use the fast track systems machines outside of the ticket office. All you have to do is insert the card in the machine. The card should only be needed as this is your reference to print of the tickets.

BT wrote:

Basil is a Gooner wrote:

SamiS wrote:some person called becky on the phone said theres nothing they can do
looks like i might not be going
guess ive maybe learnt ma lesson!!!!

That BT has got a mean streak you know......

Yep, I advised him that if he's old enough to travel up north on a week night by himself, he's probably old enough to have his own bank account by now.

But seriously, you should be able to get a letter signed by your dad authorizing you and your friend to travel. I'm pretty sure its illegal otherwise. Speak to consumer rights people. Did it not say when you purchased it?

tinpot lane wrote:

SamiS wrote:some person called becky on the phone said theres nothing they can do
looks like i might not be going
guess ive maybe learnt ma lesson!!!!

I'll have your tickets then please. Btw how did you book train for City there is no return

And next time don't book in advance online. It's only £30 open return on the day to either Manchester or Liverpool.

Boomer wrote:Samis have you checked the website.

http://www.virgintrains.co.uk/routes-st ... astticket/

As I thought take your e-ticket to the 'fast track' machines along with the card. Insert the card along with along with entering your fast track reference. This will be on the your e-ticket. The tickets will print out.