Barca away ticket problems

southampton gooner · Post by **southampton gooner** » Tue Mar 23, 2010 8:44 pm

Any one else have trouble getting travel/ticket booked for Barca away ? I tried to book on line via T Cook but it told me my son didn't have enough credits. So i phoned AFC who said he does (I know) so i give them payment, passport details etc and they say "they will contact me soon to confirm" an hour later they phone and ask what airport

and tell me again they will confirm. It's now 9pm and no phone call or e-mail.

Anyone else had problems

Why cant they just confirm while I'm on the phone

rtpgooner · Post by **rtpgooner** » Tue Mar 23, 2010 8:49 pm

Log into your account you booked the tickets on and look on Away points or booking history and see if you can see it on there.

worthing gooner · Post by **worthing gooner** » Tue Mar 23, 2010 8:57 pm

Bought the ticket through the travel club and the Thomas Cook side of things has let me down. Belled them and they were blaming Arsenal.....
I think they call this progress, at least you can see where all the over priced Euro trip money gets spent on, one of Del Boys websites no doubt.

RVP2 · Post by **RVP2** » Tue Mar 23, 2010 10:51 pm

Same happend to me, don't know why. Booked my match ticket over the phone and have to get the flights in the morning, very disapointing.

worthing gooner · Post by **worthing gooner** » Wed Mar 24, 2010 10:30 am

Thomas Cook website still causing havoc. Still stating the client does not qualify yet managed to buy a ticket yesterday. Phoned TC and Arsenal 4 times and still not confirmed..
May have a ticket and no travel.
Brilliant

Galasso · Post by **Galasso** » Wed Mar 24, 2010 10:32 am

worthing gooner wrote:Thomas Cook website still causing havoc. Still stating the client does not qualify yet managed to buy a ticket yesterday. Phoned TC and Arsenal 4 times and still not confirmed..
May have a ticket and no travel.
Brilliant

Go to www.sportops.com worthing. if travel throught the club fails, then these guys are offering almost the same thing. can recommend these guys.

worthing gooner · Post by **worthing gooner** » Wed Mar 24, 2010 10:34 am

Cheers Galasso.
Nice one

Thierry Fabregas · Post by **Thierry Fabregas** » Wed Mar 24, 2010 10:37 am

I have had similar problems, particularly as my son cannot travel and so had to get the club to allow a mate (who attends more games than my son anyway) to travel.

Anyway, I think that there is a very simple reason or reasons that the booking proceedure is so screwed up:

Firstly Arsenal don't have any tickets or details of allocation (other than numbers) from Barca yet.

Secondly, judging by the fact there are no flight times or details, there are no flights booked yet (SERIOUSLY!!). The draw was only made on Friday and therefore the club/Thomas Cook have only had two full working days to get things organised.

It is not a simple matter chartering a fleet of planes at short notice!!!

Anyway I have a confirmation that says that the club and Thomas Cook have:

1. Taken my Â£574.
2. That they reserve the right to increase the price (for repositioning!!)
3. Use flights at any time they like!!
4. Cancel the deal!!

What exactly have they confirmed?

THEY HAVE TAKEN A LOT OF MONEY (I BET THE TRANSACTION HAS ALREADY GONE THROUGH) AND THEY MIGHT GET ME TO BARCA!!

Galasso · Post by **Galasso** » Wed Mar 24, 2010 10:41 am

Thierry Fabregas wrote:I have had similar problems, particularly as my son cannot travel and so had to get the club to allow a mate (who attends more games than my son anyway) to travel.

Anyway, I think that there is a very simple reason or reasons that the booking proceedure is so screwed up:

Firstly Arsenal don't have any tickets or details of allocation (other than numbers) from Barca yet.

Secondly, judging by the fact there are no flight times or details, there are no flights booked yet (SERIOUSLY!!). The draw was only made on Friday and therefore the club/Thomas Cook have only had two full working days to get things organised.

It is not a simple matter chartering a fleet of planes at short notice!!!

Anyway I have a confirmation that says that the club and Thomas Cook have:

1. Taken my Â£574.
2. That they reserve the right to increase the price (for repositioning!!)
3. Use flights at any time they like!!
4. Cancel the deal!!

What exactly have they confirmed?

THEY HAVE TAKEN A LOT OF MONEY (I BET THE TRANSACTION HAS ALREADY GONE THROUGH) AND THEY MIGHT GET ME TO BARCA!!

That is absolutely shit mate. This all goes back to UEFA's decision to leave so little time between draw and game, esp considering these fall around easter and school holidays.

Anyway, I guess it won't be cancelled as take up will be good due to high prices now elsewhere.

Thierry Fabregas · Post by **Thierry Fabregas** » Wed Mar 24, 2010 10:56 am

I see that the club is now saying that the trip from Gatwick is SOLD OUT. They talk about the FLIGHT being sold out but that they are looking to secure a bigger plane!! Does that mean that there is one smallish plane flying from Gatwick. So that is going to carry 200 people out of 4600!!

Even if there are three planes flying from Luton that would allow just 800 out of 4600 people to fly with the club.

That leaves 3800 people to find their way independently to Barca.

I think there are going to be an awful lot of Gonners witha match ticket but no feasible way of getting to Barcelona.

The meaningless confirmation I was sent had better be honoured

Thierry Fabregas · Post by **Thierry Fabregas** » Wed Mar 24, 2010 11:00 am

q]Log into your account you booked the tickets on and look on Away points or booking history and see if you can see it on there. [q

That doesn't work. I gave all my details yesterady around 3:15pm and got a confirmation around 7pm but the booking doesn't show up on your history, which is hardly surprising given the issues I have highlighted above.

safcftm · Post by **safcftm** » Thu Mar 25, 2010 12:08 am

fucking hell lads, all sounds pretty bad and very shabbily organised. Hope you all get across to barca, have a class day out and come home in the semi finals

MK Gould · Post by **MK Gould** » Thu Mar 25, 2010 12:26 am

I see that Thomas Cook were taking bookings then kind of opted out and said you'd need to book via the club.....professional huh!

And now they say that they are "thinking about" putting on an extra flight from Luton but that to stand a chance of getting on this flight, which may never happen, you need to fill in an application form which commits you to paying for it if it does happen.... but leaves you high and dry if it doesn't!

Surely they realised that:
a) Barcelona was one of only 7 opponents we could have got
b) that it would be "quite a popular" trip
c) that its not the easiest place to get to....

Eh, Sunderland fella.....I hope you realise how lucky you are that you don't have these worries....!!!

LuckyRedGString · Post by **LuckyRedGString** » Thu Mar 25, 2010 7:12 am

If any one is stuck, Mr LuckyRed are drving and have offered a lift to anyone who doesnt mind shipping in for some petrol.

Leave Monday back late thurs

It a big car so can take up to 3 people.

* saw you message Mr G let me know how you get on *

Thierry Fabregas · Post by **Thierry Fabregas** » Thu Mar 25, 2010 9:46 am

STILL no progress from Tuesday for those that have booked and have a confirmation of sorts

The club have my money and have already put up a notice that Gatwick flight was sold out before reopening bookings when they got a larger or additional plane but STILL no news on when the flight out is.

I don't really care when the flight back after the game is. It can leave Barcelona at anytime but as I am expecting a very early morning flight and need to arrange to get to Gatwick it would be nice to know when I need to be there in 12 days time!!!