Disabled supporters

As we're unlikely to see terraces again at football, this is the virtual equivalent where you can chat to your hearts content about all football matters and, obviously, Arsenal in particular. This forum encourages all Gooners to visit and contribute so please keep it respectful, clean and topical.
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greengooner
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Disabled supporters

Post by greengooner »

Just looking for some info on disabled access to the ground, my youngest son is disabled and has to use a wheelchair for long journeys, hopefully if all goes to plan I'm going to bring him to the Emirates cup for his first game, tickets should not be a problem as both I and his older brother have silver memberships and I'm assuming that they'll run that friends and family scheme again this year, do I have to inform the club of his disability when I buy the ticket or when i get to the ground ? Also as there will be myself and three kids under nine do we all get to stay together in a special area ? Obviously we can't be given separate seats, have emailed club but as yet have received no reply, any info,on the subject would be appreciated, thanks in advance guys.

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Basil is a Gooner
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Re: Disabled supprters

Post by Basil is a Gooner »

http://www.arsenal.com/emirates-stadium ... match-days

http://www.arsenal.com/membership/ticke ... ation-page

Have a read of these pages and there is a specific email address in there too to use. They are pretty good at looking after disabled fans so hope they can help you out.

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hugh jardon
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Re: Disabled supprters

Post by hugh jardon »

http://www.arsenal.com/membership/ticke ... ation-page

Arsenal disabled supporters info page. There's an email address and contact telephone number here may be of help or be able to give you the correct contact details. Hope it all goes well.

nut flush gooner
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Re: Disabled supporters

Post by nut flush gooner »

greengooner wrote:Just looking for some info on disabled access to the ground, my youngest son is disabled and has to use a wheelchair for long journeys, hopefully if all goes to plan I'm going to bring him to the Emirates cup for his first game, tickets should not be a problem as both I and his older brother have silver memberships and I'm assuming that they'll run that friends and family scheme again this year, do I have to inform the club of his disability when I buy the ticket or when i get to the ground ? Also as there will be myself and three kids under nine do we all get to stay together in a special area ? Obviously we can't be given separate seats, have emailed club but as yet have received no reply, any info,on the subject would be appreciated, thanks in advance guys.
Arsenal has some of the best facilities for disabled fans in the country. You can book tickets for the upper tier and be safe in the knowledge that there is lift access for wheelchair bound supporters. In fact as soon as you get to the turnstiles you will be give special access into the stadium. One of my mates is wheelchair bound and he can gain access to the carpark under the stadium or park fairly nearby.

When you get to the upper tier the platforms used for disabled supporters is at the same level as the entrance and elevated above the seats in front to ensure an unobstructed view.

Enjoy !

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TheCook
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Re: Disabled supporters

Post by TheCook »

Agree with the previous posts, facilities are good at Arsenal ; a good friend of mine is a ST holding wheelchair user, and has nothing but praise for AFC - less so for facilities elsewhere though. Some of you may have seen his pic from the wheelchair section at Selhurst Park earlier this season that went viral on Twitter and was picked up by the BBC and subsequently raised in the House of Commons.

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MK Gould
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Re: Disabled supporters

Post by MK Gould »

If asked, the club will issue you with a permit to park in the underground car park (presuming that you will be hiring a car of course...). It's a bit of a pain as you have to get there early (and follow a specified route) and leave late, but worth it for the novelty value as you will have unrivalled access to the players arriving!

Sounds like your son doesn't need a wheelchair space as such, so presumably will sit with you? Otherwise, I'm sure that the club will be able to get you close together.

On both counts though definitely contact them in advance.

If you need memberships then I have 3, possibly 4, that aren't being used for the tournament.

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DB10GOONER
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Re: Disabled supporters

Post by DB10GOONER »

TheCook wrote:Agree with the previous posts, facilities are good at Arsenal ; a good friend of mine is a ST holding wheelchair user, and has nothing but praise for AFC - less so for facilities elsewhere though. Some of you may have seen his pic from the wheelchair section at Selhurst Park earlier this season that went viral on Twitter and was picked up by the BBC and subsequently raised in the House of Commons.
Not meaning to hijack this thread, greengooner - but I'm interested to know what exactly was the issue with Cook's mate?

A11M11
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Re: Disabled supporters

Post by A11M11 »

Every thing said about the club so far is true, they were brilliant for me after I had a heart attack on the way home from watching Eboue give away that bloody penalty in the 7th minute of added time. A few weeks later when I wanted to go again , they arranged car parking and looked after me very well. It's nice to realise that some parts of the club are customer friendly.

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TheCook
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Re: Disabled supporters

Post by TheCook »

DB10GOONER wrote:
TheCook wrote:Agree with the previous posts, facilities are good at Arsenal ; a good friend of mine is a ST holding wheelchair user, and has nothing but praise for AFC - less so for facilities elsewhere though. Some of you may have seen his pic from the wheelchair section at Selhurst Park earlier this season that went viral on Twitter and was picked up by the BBC and subsequently raised in the House of Commons.
Not meaning to hijack this thread, greengooner - but I'm interested to know what exactly was the issue with Cook's mate?
The picture was of a load of Gooners backs & arses, without a sight of the pitch ; the wheelchair section was towards the back of the stand, but still quite low, so when supporters in front stood up, those in the wheelchair section could not see the pitch - Arsenal away fans stand for 90 minutes, so he saw nothing of the game for his 40 odd quid.

Got a full refund and stuff from Palace, which was OK, but the bigger issue was of course the poor facilities in the first place - The Arsenal Twitterati tweeted the hell out of the pic, so it became quite an issue, hence the BBC investigation and HOC debate etc.

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Lee1
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Re: Disabled supporters

Post by Lee1 »

There is a disabled area just next to my seats in North Bank upper...... great views and stewards are really friendly. Hope you both have a great day out.

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greengooner
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Re: Disabled supporters

Post by greengooner »

Thanks for all the advice guys, don't want to take any chances with my son, have to arrange loads in advance to avoid any disasters other than ones on the pitch :D

nut flush gooner
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Re: Disabled supporters

Post by nut flush gooner »

greengooner wrote:Thanks for all the advice guys, don't want to take any chances with my son, have to arrange loads in advance to avoid any disasters other than ones on the pitch :D
One thing I would take away from all these useful comments is the upper tier offers a far superior view imo, and its easy to get up there with a wheelchair.

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DB10GOONER
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Re: Disabled supporters

Post by DB10GOONER »

greengooner wrote:Thanks for all the advice guys, don't want to take any chances with my son, have to arrange loads in advance to avoid any disasters other than ones on the pitch :D
Hope you have a great day,GG. Have you tried contacting the club to see if they might arrange for your son (and you!) to meet the players maybe before or after one of the games, it being his first trip over and all? They sometimes do this. Either way, hope your boy has a blast. 8)

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greengooner
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Re: Disabled supporters

Post by greengooner »

DB10GOONER wrote:
greengooner wrote:Thanks for all the advice guys, don't want to take any chances with my son, have to arrange loads in advance to avoid any disasters other than ones on the pitch :D
Hope you have a great day,GG. Have you tried contacting the club to see if they might arrange for your son (and you!) to meet the players maybe before or after one of the games, it being his first trip over and all? They sometimes do this. Either way, hope your boy has a blast. 8)
Did not think about meeting the players but will send an email, who knows it may just happen and would be the icing on the cake for him.....as long as it's not diaby ,my boy is a lot more mobile than him. :-)

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SPUDMASHER
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Re: Disabled supporters

Post by SPUDMASHER »

Probably worth pointing out that your son will need to padlock himself to his wheelchair or it might get stolen by a big bloke wearing a number 2 shirt!

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