Lost membership cards

[BournemouthRED]

After renting out my season ticket for a year, i still have use of two red memberships (mine and my dads) however i can't find the bloody cards

Anyone had to get replacements? can i purchase tickets and then go the ground and get new ones or do i need to speak to the box office (which from past experience is never a fun prospect)

cheers

[foxinthebox2001]

From memory I think you may get charged £10 per card for replacements.

[Gunner Rob]

From memory I think you may get charged £10 per card for replacements.

so the club charges you £10 for a lost card just so that you can get another card which costs £30 a year just so that you have the chance to buy a ticket at the most expensive prices in european football

[Red Snapper]

My friend lost his silver card a couple of years back. He phoned the membership office and they replaced it free of charge with the proviso that it will be £10 to replace it again. He had to collect it from the box offic IIRC and show ID.

[Theoperator]

BournemouthRED may have trouble with his ID though as hes even been on here trying to change it

[flash gunner]

From memory I think you may get charged £10 per card for replacements.

so the club charges you £10 for a lost card just so that you can get another card which costs £30 a year just so that you have the chance to buy a ticket at the most expensive prices in european football

Fucking hell is there anything we won't moan about

If you lose your card you pay for a new one, it's not the clubs fault you went and lost it and it costs to produce a new one

FFS this place

[BournemouthRED]

BournemouthRED may have trouble with his ID though as hes even been on here trying to change it

Im a very very confused young man, i don't even know who i am anymore.

[Robin_L]

From memory I think you may get charged £10 per card for replacements.

so the club charges you £10 for a lost card just so that you can get another card which costs £30 a year just so that you have the chance to buy a ticket at the most expensive prices in european football

Fucking hell is there anything we won't moan about

If you lose your card you pay for a new one, it's not the clubs fault you went and lost it and it costs to produce a new one

FFS this place

Hear hear

[nut flush gooner]

From memory I think you may get charged £10 per card for replacements.

so the club charges you £10 for a lost card just so that you can get another card which costs £30 a year just so that you have the chance to buy a ticket at the most expensive prices in european football

Fucking hell is there anything we won't moan about

If you lose your card you pay for a new one, it's not the clubs fault you went and lost it and it costs to produce a new one

FFS this place

Hear hear

From memory it costs a fiver to replace an oyster card. Given the similar technology, heaven forbid Arsenal trying to make a profit on the deal.

[foxinthebox2001]

From memory I think you may get charged £10 per card for replacements.

so the club charges you £10 for a lost card just so that you can get another card which costs £30 a year just so that you have the chance to buy a ticket at the most expensive prices in european football

Fucking hell is there anything we won't moan about

If you lose your card you pay for a new one, it's not the clubs fault you went and lost it and it costs to produce a new one

FFS this place

Hear hear

From memory it costs a fiver to replace an oyster card. Given the similar technology, heaven forbid Arsenal trying to make a profit on the deal.

A few years back, maybe 5, I was posted a paper ticket I bought online. Got to the Emirates, went to my pocket but no ticket, rang the missus and she confirmed it was at home on the table.
Went to the ticket office, the one up the steps, confirmed my name, address, email and password, they were happy to print me out another for (you guessed it) £10 pounds, So the £40 seat became £50.
Our club are number one at knowing when they have you by the short and curlies, and are never shy at making a buck.
The bizarre thing was the turnstyle I needed was directly opposite the ticket office, I could have waved at the chap who gladly snapped up my tenner as I passed through.
In truth he could have written down my seat number on a scrap of paper and asked a steward to allow me through the gate.

[Dan_85]

A few years back, maybe 5, I was posted a paper ticket I bought online. Got to the Emirates, went to my pocket but no ticket, rang the missus and she confirmed it was at home on the table.
Went to the ticket office, the one up the steps, confirmed my name, address, email and password, they were happy to print me out another for (you guessed it) £10 pounds, So the £40 seat became £50.
Our club are number one at knowing when they have you by the short and curlies, and are never shy at making a buck.
The bizarre thing was the turnstyle I needed was directly opposite the ticket office, I could have waved at the chap who gladly snapped up my tenner as I passed through.
In truth he could have written down my seat number on a scrap of paper and asked a steward to allow me through the gate.

Chelsea at home a few years back, Monday night game. Somewhere between leaving my desk at work and exiting the tube at Holloway Road I lost my membership card. Went to the box office in the naive hope that it would be no problem, quick & easy to simply print me out a paper ticket or a new card...

Well they printed me a paper ticket but fuck me was it hard work. I got the 3rd degree from some middle management woman with a walkie talkie, giving me a proper talking to like a naughty schoolboy in the Headteacher's office or something. They acted like me being there was a huge massive inconvenience to the club that could result in the game being postponed. Telling me how this wasn't acceptable and I should have called ahead to warn them. Kinda hard to do that when I only noticed it was missing 10 mins ago. Wankers.

[Red Snapper]

Just to balance things a bit, I mentioned earlier that my friend lost his silver card. He discovered he'd lost it when we were going to a game booked on my membership. He picked it up on the night. Unknown to us he had inadvertently cancelled our whole booking so when I arrived my card wouldn't let me in and the jobsworth steward wouldn't open a gate for me so I had to trek off to the box office. There was quite a queue but I eventually got to the window and they immediately printed me a paper ticket. I had however missed a lot of the first half so I emailed the club the following day to complain about my booking being cancelled. I had a very apologetic email back coupled with tickets to a league cup game against Liverpool. OK they were only ten quid tickets but it was a decent gesture IMO.