Bloody online ticket office

As we're unlikely to see terraces again at football, this is the virtual equivalent where you can chat to your hearts content about all football matters and, obviously, Arsenal in particular. This forum encourages all Gooners to visit and contribute so please keep it respectful, clean and topical.
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Chippy
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Bloody online ticket office

Post by Chippy »

I have spent the last 40 mins trying to buy tickets for the semi. I failed once. Got to the end of the process next time and it told me it was taking my money but then stuck for 15 mins before dying. I am now back in and it won't allow me to buy any cos it says I already have tickets. Have had no e mail confirmation or nothing. :banghead: :banghead: :banghead: :banghead: :banghead:
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hadareud
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Post by hadareud »

if it says you have the tickets you do have the tickets (at least from my experience).

The same thing happened to me once. It may take a day or so until you get a confirmation mail/until the tickets show up in your account.

It's really annoying because you can't be sure until it's confirmed.
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northbankbren
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Post by northbankbren »

WAS WAITING ABOUT 15MINS FOR IT TO APPROVE MY CARD.

CHECK YOUR EMAIL CHIPPY YOUR BOOKING PROB WENT THROUGH.
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Chippy
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Post by Chippy »

northbankbren wrote:WAS WAITING ABOUT 15MINS FOR IT TO APPROVE MY CARD.

CHECK YOUR EMAIL CHIPPY YOUR BOOKING PROB WENT THROUGH.
Did you get an e mail confirmation straight away?

Oh and stop shouting I still have a hang over. :( :wink:
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12thGooner
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Post by 12thGooner »

this has happened to me today for the semi final. The sale has most likely gone through behind the scenes just he front end times out and gives you errors.

check your mail or log back in and check your boooking history, it should be on there.
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northbankbren
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Post by northbankbren »

YEP GOT EMAIL STRAIGHT AWAY.

I WONT LOWER MY VOICE YOU LOWER YOUR ALCOHOL INTAKE. :wink:
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Basil is a Gooner
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Post by Basil is a Gooner »

Thought it was just me..... :evil:

I'm stuck in the payment system and have had no e-mail. :evil: :evil:

(proves I shouldnt be going anyway I guess :roll: )
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Boomer
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Post by Boomer »

Chippy wrote:
northbankbren wrote:WAS WAITING ABOUT 15MINS FOR IT TO APPROVE MY CARD.

CHECK YOUR EMAIL CHIPPY YOUR BOOKING PROB WENT THROUGH.
Did you get an e mail confirmation straight away?

Oh and stop shouting I still have a hang over. :( :wink:
Yeah Bren can you take the caps off as it is considered as forum etiquette as 'Shouting'.
I don't find it offensive but it is starting to be a little annoying. Sorry!

I suppose if your only doing it to keep up your online 'bouncer style' persona that I suggest you type in lower case but in bold text as a possible sugguestion!?!
8) :D
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selsdon
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Post by selsdon »

i'm a silver member, my son's a junior gunner and despite being online at 10am this morning i was unable to get two seats together

the two seats i got are the worst in the house

took around 15 mins to confirm payment

fucking club, fucking plastics, fuckin touts
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youngw
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Post by youngw »

I fucking quit the box office when it was just saying processing payment etc cos it took so long. Back in the queue now. This is a fucking disgrace. Why not say you have to have gone to 3 home games this season or something in order to get a ticket.

Doesnt make sense.
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youngw
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Post by youngw »

oh and i got in at 10...went to confirm payment and it sent me to the back of the queue. great.
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selsdon
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Post by selsdon »

At 10.15 i tried every single section in the ground to get two tickets together, no joy. Fucking wrong. Been to every home game, bar two, this season.
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northbankbren
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Post by northbankbren »

Boomer wrote: Yeah Bren can you take the caps off as it is considered as forum etiquette as 'Shouting'.
I don't find it offensive but it is starting to be a little annoying. Sorry!

I suppose if your only doing it to keep up your online 'bouncer style' persona that I suggest you type in lower case but in bold text as a possible sugguestion!?!
8) :D
WATCH IT KID OR I'LL TELL DADDY YOU BEEN A BAD LITTLE BOY.
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youngw
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Post by youngw »

selsdon wrote:At 10.15 i tried every single section in the ground to get two tickets together, no joy. Fucking wrong. Been to every home game, bar two, this season.
same here. its a disgrace.

If I go to about 40 games or whatever this season and not get a ticket for this it will be outrageous
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Chippy
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Post by Chippy »

Finally got back in and looked at my booking history and it says I have tickets. :barscarf: :barscarf: :barscarf:

Still not got e mail confirmation though. :banghead:

An hour and a quarter of total frustration and I'm still not 100% I've got the tickets.

Agree with Young W they could have put some prioritisation in to manage the queue.
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