THAT chant being sold online.

perry groves was a legend · Tue Sep 01, 2009 1:45 pm

Got this from Arsenal:
Thank you for your recent e-mail to Arsenalâ€™s Marketing department.

We receive a high level of e-mails, and as a consequence you may not receive an immediate reply to your correspondence. All queries will receive a response within a maximum of 14 days.

Thank you again for taking the time to contact us.

Arsenal communications department

Got this from Play:
Dear Customer

Thank you for your email.

I appreciate the depth of feeling that has led you to contact us with regards to this title being sold on our website.

Whilst we would not wish to cause offence by way of a product listed on our site, we do have a wide range of different genres to appeal to all tastes. As a result, there may occasionally be products such as this album, that cause some degree of offence to some customers.

However, we would hope to minimise the degree to which any offence could be taken by casual browsing of the site, for example in the manner by which the more adult themed music titles are kept apart in search results and editing of titles etc.

I do understand your concern over the matter, however as with DVDs, Books and CDs there will always be certain titles which some will enjoy whilst others do not appreciate.

To this end, we have altered the title of the track in question, as having removed the preview function so that the only people to be aware of the product contents will be those purchasing the title.

Kind Regards,

Customer Care Team

Play

Got this from The FA:
Dear Supporter

Thank you for contacting The Football Association to report discrimination.

This e-mail address is strictly reserved for those wishing to report allegations of discrimination such as racism or homophobia. Please note that we are unable to respond to any other type of query sent to this e-mail address.

If you have a football related query or comment you would like to make please contact The FA Customer Relations Unit via the link below who will be happy to respond:

http://www.TheFA.com/Feedback

Kind regards,

Customer Relations Unit
The Football Association
25 Soho Square | London | W1D 4FA
T +44 (0) 20 7745 4545 | F +44 (0) 20 7745 4546 |

Got this from Man Utd:
Dear Mr ******

Thank you for your email.

I have forwarded your email to the relevant department, and they will be in touch with you in due course.

Kind Regards

Diane

Customer Service Advisor

Ticketing & Membership Services

Manchester United Football Club Ltd

Sir Matt Busby Way

Old Trafford

Manchester

M16 0RA

Dec · Post by **Dec** » Tue Sep 01, 2009 2:04 pm

Got this from United..decent response I think:-

Dear Mr Malone

Reference: MUFC v Arsenal, Old Trafford, Saturday 29th August

Thank you for your email regarding the offensive 'chant' aimed at the Arsenal Manager, Arsene Wenger at the above game.

Your concerns were logged in our Charter Complaint system and the details passed to the Club's Director of Communication, who responds as follows:

"There are many chants, of course, which opposing fans deem to be unpleasant and unnecessary, but on this occasion you are right to say that one of the songs which some supporters directed at Arsene Wenger was unacceptable.

Manchester United deplores the use of this disgusting chant. It will be raised as a matter of urgency with the next meeting of the Fans' Forum and with supporters' groups and the situation will be closely monitored the next time the two sides meet at Old Trafford."

We would like to thank you for taking the time to contact Manchester United with your comments and hope that between us, we can eradicate this kind of moronic behaviour going forward. It has no place in the game and we share your concerns.

Yours sincerely

Shelly Peacock
Customer Care Team
Manchester United Limited

perry groves was a legend · Tue Sep 01, 2009 2:14 pm

Just got it too:

1st September 2009

Dear Mr *******

Reference: MUFC v Arsenal, Old Trafford, Saturday 29th August

Thank you for your email regarding the offensive 'chant' aimed at the Arsenal Manager, Arsene Wenger at the above game and also for sale on a CD sold by Play.Com.

Your concerns were logged in our Charter Complaint system and the details passed to the Club's Director of Communication, who responds as follows:

"There are many chants, of course, which opposing fans deem to be unpleasant and unnecessary, but on this occasion you are right to say that one of the songs which some supporters directed at Arsene Wenger was unacceptable.

Manchester United deplores the use of this disgusting chant. It will be raised as a matter of urgency with the next meeting of the Fans' Forum and with supporters' groups and the situation will be closely monitored the next time the two sides meet at Old Trafford."

We would like to thank you for taking the time to contact Manchester United with your comments and hope that between us, we can eradicate this kind of moronic behaviour going forward. It has no place in the game and we share your concerns.

We trust Play.Com have removed this item from their sales list.

Yours sincerely

Shelly Peacock
Customer Care Team
Manchester United Limited

Pilly · Post by **Pilly** » Tue Sep 01, 2009 2:15 pm

I found this on myspace after a quick google search

http://www.myspace.com/stretfordendringtones

I shall be sending a complaint to myspace

perry groves was a legend · Tue Sep 01, 2009 2:19 pm

Isn't it unreal that Utd actually look like doing something and Arsenal don't send anything back???

SWLGooner · Post by **SWLGooner** » Tue Sep 01, 2009 2:31 pm

perry groves was a legend wrote:Isn't it unreal that Utd actually look like doing something and Arsenal don't send anything back???

Not really, knowing Arsenal...

Kiki · Post by **Kiki** » Tue Sep 01, 2009 2:36 pm

Got this from Play

Dear Customer

Thank you for your email.

I appreciate the depth of feeling that has led you to contact us with regards to this title being sold on our website.

Whilst we would not wish to cause offence by way of a product listed on our site, we do have a wide range of different genres to appeal to all tastes. As a result, there may occasionally be products such as this album, that cause some degree of offence to some customers.

However, we would hope to minimise the degree to which any offence could be taken by casual browsing of the site, for example in the manner by which the more adult themed music titles are kept apart in search results and editing of titles etc.

I do understand your concern over the matter, however as with DVDs, Books and CDs there will always be certain titles which some will enjoy whilst others do not appreciate.

To this end, we have altered the title of the track in question, as having removed the preview function so that the only people to be aware of the product contents will be those purchasing the title.

Kind Regards,

Customer Care Team

Play

SWLGooner · Post by **SWLGooner** » Tue Sep 01, 2009 2:43 pm

It appears to be taken off play, or at least they have changed the link...

perry groves was a legend · Tue Sep 01, 2009 2:46 pm

It's there,just basically harder to find now.

Post by **SPUDMASHER** » Tue Sep 01, 2009 3:27 pm

Have to say....

fair play to manure......provided they do see it through

Herd · Post by **Herd** » Tue Sep 01, 2009 3:32 pm

We should simply ignore it ,abuse is has and will always be part and parcel of a footballers lot so we simply seem like a bunch of whining winnies if we start calling on the people to act

Basil is a Gooner · Post by **Basil is a Gooner** » Tue Sep 01, 2009 3:52 pm

http://www.onlinegooner.com/exclusive/index.php?id=1296

There is also an online exclusive about this by Kev.

with a link to complain to Amazon.

And as much as it pains me to say it, well played to ManUre for actually reading the e-mail and replying in such a manner compared to the automated AFC response.

Pilly · Post by **Pilly** » Tue Sep 01, 2009 3:58 pm

Virgin in France are also selling it...

http://www.virginmega.fr/musique/album/ ... ,page1.htm

Pilly · Post by **Pilly** » Tue Sep 01, 2009 4:02 pm

Limewire are also selling it

http://www.store.limewire.com/store/app ... Id/233938/

Track 4

harrietharmman · Post by **harrietharmman** » Tue Sep 01, 2009 4:07 pm

Cna we maybe have a sticky f all relevant email addresses and phone numbers fo compalints.

Amazon's phone number:

0800 496 1081

Yahoo music phone:

020 7131 1800

Apple Uk Public relations: (closed now but we can call tomorrow)

0208 218 1440

BTW can't find the item on play.com - it is still just a bit hidden or gone completely?

THAT chant being sold online.

HAVE NEVER SUNG THE MUNICH SONG NOR WILL I .