Problem with Ticket Payment

As we're unlikely to see terraces again at football, this is the virtual equivalent where you can chat to your hearts content about all football matters and, obviously, Arsenal in particular. This forum encourages all Gooners to visit and contribute so please keep it respectful, clean and topical.
Nik89
Posts: 34
Joined: Sat Aug 29, 2009 10:15 am

Post by Nik89 »

no help???

User avatar
franksav63
Posts: 14520
Joined: Sat Dec 13, 2008 2:07 pm
Location: Home - Whitechapel - Arsenal Block 6 - Twitter - @franksav63
Contact:

Post by franksav63 »

Nik, have you tried using a different card format, I did post earlier because I thought you were using a debit card...??? You can sometimes trick the automated system that way...

Where are you purchasing the tickets from? Is it Arsenal? :?

Nik89
Posts: 34
Joined: Sat Aug 29, 2009 10:15 am

Post by Nik89 »

franksav63 wrote:Nik, have you tried using a different card format, I did post earlier because I thought you were using a debit card...??? You can sometimes trick the automated system that way...

Where are you purchasing the tickets from? Is it Arsenal? :?
Yes, it's the official Arsenal TicketHub @ https://eticketing.co.uk/arsenal/default.aspx
I just own a Credit Card by VISA, so I'm not able to try a different card...kinda frustrating, that it just doesn't work at this ticketshop, I don't have this problem somewhere else...

User avatar
franksav63
Posts: 14520
Joined: Sat Dec 13, 2008 2:07 pm
Location: Home - Whitechapel - Arsenal Block 6 - Twitter - @franksav63
Contact:

Post by franksav63 »

Nik, give them a call mate, it'll probably take half hour up of your life that you'll never get back, but hopefully, you'll get the problem resolved.

The number is 0207-619-5000.

Good luck

:barscarf:

Nik89
Posts: 34
Joined: Sat Aug 29, 2009 10:15 am

Post by Nik89 »

franksav63 wrote:Nik, give them a call mate, it'll probably take half hour up of your life that you'll never get back, but hopefully, you'll get the problem resolved.

The number is 0207-619-5000.

Good luck

:barscarf:
I'll have a try again today, last friday I didn't get through -> too busy, the problem is that I just have my friday at moment :? but thanks for trying to help me

User avatar
franksav63
Posts: 14520
Joined: Sat Dec 13, 2008 2:07 pm
Location: Home - Whitechapel - Arsenal Block 6 - Twitter - @franksav63
Contact:

Post by franksav63 »

No probs Nik

User avatar
leahy
Posts: 237
Joined: Thu Aug 23, 2007 12:59 pm
Location: london

Post by leahy »

i had the problem aswell, tried 2 cards and it said my expiry date was not valid.

called them up and had it booked in 5 mins.

Nik89
Posts: 34
Joined: Sat Aug 29, 2009 10:15 am

Post by Nik89 »

leahy wrote:i had the problem aswell, tried 2 cards and it said my expiry date was not valid.

called them up and had it booked in 5 mins.
me 2 by now, i finally got through the busy line und booked my tickets for Blackburn and Liege. To fix the problem they had no idea, few persons have the problem he said...

Post Reply