Refund for away fans

Highbury1965 · Post by **Highbury1965** » Wed Aug 31, 2011 12:53 pm

has anyone received the letter yet?

SWLGooner · Post by **SWLGooner** » Wed Aug 31, 2011 1:27 pm

dave75 · Post by **dave75** » Wed Aug 31, 2011 8:42 pm

I got an email today. Will get a refund of money within 14days, rather than a ticket 4 a future away game.

Eboue-Why? · Post by **Eboue-Why?** » Wed Aug 31, 2011 8:49 pm

dave75 wrote:I got an email today. Will get a refund of money within 14days, rather than a ticket 4 a future away game.

Interesting! So straight refund, no offer of another ticket?

SWLGooner · Post by **SWLGooner** » Wed Aug 31, 2011 8:51 pm

can you put that on here Dave, I haven't got one yet

dave75 · Post by **dave75** » Wed Aug 31, 2011 9:09 pm

Sorry it was sent to my work email address! I was surprised by the mail, it definitely stated I would receive a refund by the same method I purchased my ticket. And within 14days. I don't know if the fact I had to buy a Â£52 ticket has made any difference.

DUFFMAN · Post by **DUFFMAN** » Wed Aug 31, 2011 9:39 pm

I heard the same refund email thing.

Not got one yet tho( hmmmmm!!)

cardinal2011 · Post by **cardinal2011** » Wed Aug 31, 2011 9:51 pm

If someone does get an email can they post it up on here??

dave75 · Post by **dave75** » Thu Sep 01, 2011 7:59 am

On behalf of everyone at Arsenal Football Club, we want to thank you for your fantastic continued support which was highlighted at Old Trafford on Sunday 28th August. We understand the result was disappointing for everyone connected with the Club and in recognition of your unwavering commitment throughout the entire game, we would like to offer you a token of appreciation, equivalent to the amount paid for your ticket purchased through Arsenal Football Club's Membership Scheme. You will be credited in the same way in which you purchased your match ticket within 14 days of receipt of this correspondence. May we take this opportunity to thank you once again for your magnificent support and passion for Arsenal Football Club as we focus on the season ahead. If you have any further enquiries, please call the Arsenal Contact Centre on +44 (0)20 7619 5000. Yours sincerely, The Arsenal Box Office[/url][/list][/list][/code][/quote]

cardinal2011 · Post by **cardinal2011** » Thu Sep 01, 2011 9:42 am

dave75 wrote:On behalf of everyone at Arsenal Football Club, we want to thank you for your fantastic continued support which was highlighted at Old Trafford on Sunday 28th August. We understand the result was disappointing for everyone connected with the Club and in recognition of your unwavering commitment throughout the entire game, we would like to offer you a token of appreciation, equivalent to the amount paid for your ticket purchased through Arsenal Football Club's Membership Scheme. You will be credited in the same way in which you purchased your match ticket within 14 days of receipt of this correspondence. May we take this opportunity to thank you once again for your magnificent support and passion for Arsenal Football Club as we focus on the season ahead. If you have any further enquiries, please call the Arsenal Contact Centre on +44 (0)20 7619 5000. Yours sincerely, The Arsenal Box Office[/url][/list][/list][/code]

[/quote]

That's a lot better than getting a ticket for an unattractive midweek game which you cannot make. Fu*king hell common sense from the club

Pal Lydersen · Post by **Pal Lydersen** » Thu Sep 01, 2011 9:44 am

yeah i prefer the refund meself

rigsby · Post by **rigsby** » Thu Sep 01, 2011 9:55 am

I got one today as well, pretty much the same as Dave's. Refund methinks

SPARKSY · Post by **SPARKSY** » Thu Sep 01, 2011 11:28 am

May go some small way to repaying that 6% increase in our ST.

While we're on it, can someone explain to me why they added on the 6% increase when there is clearly a massive surplus of cash from the summers transfer dealings?

gooner_piggers · Post by **gooner_piggers** » Sat Sep 03, 2011 11:28 am

Not recieved mine yet?????

Anyone else waiting??

RNTGOONER · Post by **RNTGOONER** » Sat Sep 03, 2011 1:12 pm

SPARKSY wrote:May go some small way to repaying that 6% increase in our ST.

While we're on it, can someone explain to me why they added on the 6% increase when there is clearly a massive surplus of cash from the summers transfer dealings?

Because they can!

TBF, on this one i doubt that has much to do with the GIC, more of a marketing and Gazidas thing. Probably lots of pie charts invovled.

What I don't understand is surely bums on seats means more footfall in club shops, and more overpriced food being sold.

If they don't get a full house they start to lose two fold, so six percent not turning up would surely cost 10% or more match day revenue?

marketing wise surely best to have full house, just put 15p on a pint or something then those who can afford it will still buy it.